We are a factory Toyota dealer selling genuine factory (OEM) parts at low prices. If you need a part you cannot find, just message us and we can help you!  Frank Motors was established in 1965 by two brothers, Frank and Felice Fornaca. Today, Frank Motors is located on two city blocks in the heart of National City's MILE OF CARS.  If you have any questions, please don't hesitate to contact us.

Thank you for shopping with us. Please find our policies below.

Other points to note:

• If you require any additional information or are concerned about the item fitting your vehicle, please contact us prior to purchase and we will be able to verify compatibility for you (please include your VIN). 
• IMPORTANT NOTE ABOUT REMANUFACTURED ITEMS:  Some parts (alternators, starters, steering racks, etc - basically any mechanical item that has a part number with -84 at the end) are factory re-manufactured and considered new as they have not been installed since the manufacturer (Denso, etc) certificated the components.  There are very few times when a true "new" version of those items is available from the factory so the re-man version is considered new.
• Please take notice of the "COMPATIBILITY LIST" for the vehicles this part fits, and be sure to check the "Notes" section of the "Compatibility List" for any additional details. 
• IMPORTANT NOTE ABOUT RIGHT (PASSENGER) AND LEFT (DRIVER): Most parts are not the same right and left and the catalog pictures sometime only display one side. The part number determines the side. If you are unsure which side a part is ASK FIRST, please. 
• IMPORTANT NOTE ABOUT PICTURES: The pictures are generated from the factory catalog and sometimes use generic depictions of specific parts. Part number is always the key; if the part number you know you need does not exactly resemble the diagram picture it due to the factory's line drawing be unspecific. 
• Some items will require programming or initialization by a Toyota dealership after installation; any fees for that service are not included with the purchase price.  An example of items would be:  Remote transmitters, Smart Keys, tire pressure sensors (TPMS), ECU, air bag modules, etc.)  Additionally, keys cannot be cut prior to shipping due to strict laws and factory guidelines. 

• MISSING PACKAGES.  If the tracking shows your package is lost / missing please let us know so we can start the process to find and deliver your order.  If your tracking indicates delivery but you do not have your package, please let us know.  We will file a claim with the shipper but, if after their investigation it is determined the package was properly delivered to the correct address, the assumption is it was stolen from your property.  In that case we cannot reship nor refund your order.  If you need a delivery to be signed for please let us know with your payment and we will accommodate on orders greater than one hundred dollars.  
• In stock orders ship within 24 hours.
• Weekend orders will be processed the next business weekday.
• If a part is not in stock and must be ordered from the manufacturer, it usually takes 1 to 2 days to arrive to us and will be promptly shipped to you. Most of the orders are shipped complete within 1 to 2 business days. A few of the parts ordered from the manufacturer may take longer to arrive and will shipped to you immediately.
• Depending upon location, ground shipments usually take 2-7 days.
• Your order may be shipped two-day or overnight for an additional cost.  If you require expedited shipping please contact us immediately after your payment or include a note with your order so we can make the arrangement.
• Oversized shipments will be additional; you will be contacted prior to shipping for approval.
• We cannot guarantee transit times for ground and oversize orders.
• Shipping carrier substitutions may be made at our determination in an attempt to reduce shipping cost to the customer or expedite delivery time.
• We do ship internationally.
• In the unlikely event that a part has been placed on backorder or discontinued, we will do our best to try and find one for you as quickly as possible.
• We do not ship COD orders.
• IMPORTANT NOTE ABOUT SHIPPING LARGE OR VERY HEAVY ITEMS: Very large (hoods, bumper covers, windshields, floor boards, dashboards, seats, trunk lids, etc.) and very heavy (engine blocks, cross frames, hitches, etc.) may require special shipping and extra freight paid plus a business address for delivery. In those cases you will be notified of your options and or special circumstances after the purchase is complete. Please ask any questions about shipping if you are concerned about an items special needs.

• Contact us to arrange for any returns.
• Parts must be resaleable and in the original packaging.
• We cannot take back used parts.
• We cannot take back installed or tried parts.
• Electrical parts are not returnable.
• We do reserve the right to refuse and return any parts we find have been installed, are used or do not meet the above criteria.
• Return request need to be within 30 days of receipt.

Cancellation Policy

• An order or a portion of an order may be cancelled up until the time it is shipped and no longer in our possession.